AES-CRM - GDPR-compliant CRM & Chat – AI-driven patient engagement with built-in UK healthcare compliance

Summary: AES-CRM is a GDPR-compliant CRM designed for UK dental and aesthetic clinics, integrating AI chatbots that handle NHS pathways, GDC standards, and emergency triage without plugins. It enables compliant patient capture, qualification, and conversion while maintaining audit trails and data protection.

What it does

AES-CRM provides AI-powered chatbots embedded within a healthcare CRM that manage patient enquiries, NHS and private treatment pathways, and emergency routing with compliance to GDPR Article 9 and GDC guidelines. It features a three-tier chatbot builder and real-time staff takeover for seamless human handoff.

Who it's for

It targets UK dental and aesthetic clinics, practice managers, and teams requiring compliant patient communication, consultation booking, suitability screening, and regulatory audit capabilities.

Why it matters

AES-CRM addresses the compliance risks of generic AI chatbots by offering a healthcare-first solution that ensures data protection, regulatory adherence, and patient safety in clinical communications.