WhatsApp Integration for SuiteCRM – Centralize WhatsApp Conversations Within SuiteCRM

Summary: WhatsApp Integration for SuiteCRM connects WhatsApp Business API with SuiteCRM, enabling real-time messaging and storing conversation history within the CRM. It streamlines customer communication for sales and support teams by embedding WhatsApp chats directly into SuiteCRM.

What it does

The integration allows agents to send and receive WhatsApp messages inside SuiteCRM using an agent-based chat interface while preserving conversation history linked to customer records.

Who it's for

It is designed for sales, support, and CRM teams managing customer interactions through WhatsApp.

Why it matters

It prevents loss of WhatsApp conversation history and context by centralizing communication within the CRM platform.