WhatAgent – AI-powered WhatsApp customer service agents

Summary: WhatAgent is a SaaS platform that automates business communication by providing AI-driven customer service agents available 24/7 via WhatsApp and embeddable web widgets. It enables personalized automatic responses, lead capture, and appointment management through official WhatsApp Business API integration.

What it does

WhatAgent creates customizable AI agents that interact with customers on WhatsApp and web widgets, automating responses, lead generation, and scheduling. It operates through a partnership with WaSenderAPI for reliable WhatsApp Business API access.

Who it's for

It targets businesses across various sectors needing scalable, automated customer communication, including restaurants, clinics, legal firms, real estate, e-commerce, and HR.

Why it matters

It solves the challenge of providing continuous, personalized customer service and communication automation without manual intervention.