Transcript Analyzer – Get evidence-based answers to your questions

Summary: Transcript Analyzer uses AI to extract insights and verbatim quotes from large volumes of call transcripts, enabling users to support their analysis with direct evidence. It helps identify customer pain points and feature requests by linking findings back to original transcript sources.

What it does

The tool processes 50+ hours of call transcripts to highlight key insights and provides drillable citations to exact transcript segments for verification.

Who it's for

It is designed for qualitative researchers, product managers, and UX teams analyzing customer calls and feedback.

Why it matters

It solves the challenge of efficiently analyzing extensive transcripts while maintaining traceability to original customer statements.