theCloaq – Centralize organizational knowledge to automate support workflows

Summary: theCloaq consolidates fragmented knowledge from Slack, Notion, and Google Docs to automate customer support tasks. It uses Retrieval-Augmented Generation and semantic caching to deliver unified context and actionable insights, streamlining email classification and drafting via Gmail integration.

What it does

theCloaq connects multiple data sources to create an intelligence layer that automates customer support workflows by providing fast, context-rich knowledge retrieval and email automation.

Who it's for

It is designed for support and product teams facing fragmented information across tools in high-growth engineering environments.

Why it matters

theCloaq reduces operational friction by eliminating manual searches and enabling faster, automated handling of customer interactions.