Tenaro – AI property management for landlords and property managers

Summary: Tenaro is an AI-driven platform that automates tenant communication and maintenance management across multiple channels, reducing workload and ensuring compliance with UK regulations. It handles urgent issues instantly, tracks maintenance history, and provides troubleshooting guidance to minimize unnecessary contractor visits.

What it does

Tenaro uses AI to manage tenant messages 24/7 via WhatsApp, SMS, email, and phone, delivering immediate safety instructions for emergencies and offering DIY fixes for common issues. It detects tenant emotions to adjust responses and maintains a detailed record of all maintenance jobs per property to identify repeat problems and prioritize urgent cases.

Who it's for

It is designed for UK independent letting agents and landlords managing 20 to 200 properties who need to streamline tenant communication and maintenance tracking while reducing on-call demands.

Why it matters

Tenaro solves the challenge of managing high volumes of tenant queries and maintenance requests by automating responses, improving operational efficiency, and ensuring audit trails for compliance with the Renters' Rights Act 2026.