Tandem AI – In-app AI copilot that guides users and completes tasks in SaaS

Summary: Tandem AI integrates into SaaS products to assist users by guiding them or performing tasks like form filling, clicks, and navigation. It observes the user's screen to identify issues and provide real-time help without backend changes, enabling quick deployment.

What it does

Tandem embeds into SaaS apps via a single script to monitor user screens, detect where users get stuck, and either guide them or complete tasks automatically.

Who it's for

It is designed for SaaS companies seeking to improve user onboarding and support by reducing user friction within their products.

Why it matters

It addresses user difficulties in navigating software by providing contextual, screen-aware assistance beyond static help docs or product tours.