Stack Seek - AI Support Tool – Quickly diagnose production errors from logs

Summary: StackSeek enables support teams to resolve technical errors by analyzing error logs with AI, identifying root causes, and generating replication steps without involving engineers. This reduces debugging time and prevents the common "cannot reproduce" issue.

What it does

Support agents paste raw error logs, and StackSeek’s AI securely analyzes the codebase to pinpoint the exact cause and produce replication instructions.

Who it's for

Support teams needing to troubleshoot technical errors without relying on engineering resources.

Why it matters

It reduces engineering time spent on vague support tickets, improving productivity and accelerating issue resolution.