Review Monkey – Smart review management to boost Google ratings and handle feedback privately

Summary: Review Monkey is a review management platform that increases positive Google Reviews by filtering customer feedback. It directs high ratings publicly while routing negative feedback privately, helping businesses improve operations and online reputation.

What it does

Review Monkey uses logic to send 4–5 star ratings to Google and routes 1–3 star feedback to a private form. It connects offline customer interactions to online reviews via customizable QR codes and tracks recurring issues for operational insights.

Who it's for

It is designed for local businesses seeking to enhance their online reputation and manage customer feedback effectively.

Why it matters

It addresses the imbalance where happy customers rarely leave reviews while unhappy ones post publicly, enabling businesses to amplify positive feedback and resolve complaints privately.