Rereflect – AI-powered customer feedback analysis for SaaS teams

Summary: Rereflect uses AI to analyze customer feedback by providing sentiment analysis, pain point detection, feature request extraction, and churn risk alerts in a single dashboard. It supports up to 250 feedback items per month on the free plan, enabling SaaS founders to understand user input efficiently.

What it does

Rereflect processes uploaded feedback data, such as CSV files, to deliver instant AI-driven insights including categorization and risk alerts through its dashboard.

Who it's for

It is designed for SaaS founders and teams who actively collect and analyze customer feedback.

Why it matters

It helps identify key customer issues and feature requests, improving product decisions and reducing churn risk.