Pinpointed AI Sommelier – AI wine expert for WooCommerce stores

Summary: Pinpointed AI Sommelier integrates a conversational AI chat into WooCommerce wine stores, enabling customers to get personalized wine recommendations from live inventory. It simplifies wine discovery by replacing complex filters with natural language queries, improving user engagement and reducing bounce rates.

What it does

The tool uses GPT-4 to provide wine pairing and product suggestions based on customer questions, accessing the store’s actual inventory via WooCommerce REST API. It runs on Cloudflare Workers for fast authentication and routing, delivering recommendations through a lightweight vanilla JavaScript widget.

Who it's for

It targets small to medium wine and spirits retailers, boutique wine shops, and stores selling gifts or corporate orders that want to enhance customer discovery and sales.

Why it matters

It addresses the high bounce rates in wine e-commerce caused by confusing filters, enabling shoppers to find suitable wines quickly through conversational AI.