Otoq – AI agents that handle support and capture leads 24/7

Summary: Otoq deploys AI agents trained on your website content, FAQs, and product documents to provide 24/7 customer support via an embeddable chat widget. It automatically captures visitor contact information as leads and escalates to human agents when necessary, enabling continuous engagement without enterprise costs.

What it does

Otoq creates AI agents powered by Anthropic's Claude that are trained using retrieval-augmented generation (RAG) on your business data. The agents answer customer questions, capture leads, and hand off to humans when unable to respond, all through a simple script embedded on your site.

Who it's for

It is designed for e-commerce stores and small to medium businesses seeking affordable, enterprise-level AI support without technical setup complexity.

Why it matters

Otoq addresses the challenge of losing customers and leads outside business hours by providing automated, data-grounded support that operates continuously without requiring costly support teams.