Morita HR – AI-powered automation for contact center hiring

Summary: Morita HR automates contact center recruitment by screening over 200 candidates daily, conducting 24/7 interviews, and assessing English fluency, empathy, and customer service skills, reducing hiring costs by 85% and time-to-hire from 42 to 7 days.

What it does

It uses AI to automate end-to-end hiring processes, including candidate screening, interviewing, and skill evaluation for contact centers.

Who it's for

Contact center teams seeking to streamline and accelerate their hiring workflows.

Why it matters

It addresses slow, costly, and biased hiring by significantly cutting time and expenses while improving evaluation accuracy.