Monster Chat Box – Live chat with AI trained on your website content

Summary: Monster Chat Box is a live chat widget combined with an AI support system that provides instant answers by scanning your website and knowledge base. It seamlessly transfers conversations to human agents when needed, supporting attachments, typing indicators, offline mode, and optional pre-chat forms.

What it does

It delivers real-time visitor support using an AI agent trained on website content and a knowledge base, with a dashboard for agents to manage chats, AI settings, and visitor guidance actions.

Who it's for

Website owners and support teams seeking automated and live chat integration to handle visitor inquiries efficiently.

Why it matters

It reduces response time by automating answers while enabling smooth escalation to human agents for complex queries.