Markdown to ServiceNow – Convert Markdown into ServiceNow journal fields

Summary: Markdown to ServiceNow enables writing Markdown in ServiceNow comments and work notes by converting it into ServiceNow-compatible journal formatting. It supports checklists, code blocks, and other Markdown elements through a lightweight browser extension and an open-source library.

What it does

It converts Markdown syntax into ServiceNow-friendly journal formatting, allowing users to write rich text like checklists and code blocks in work notes and comments. The tool includes a browser extension designed for daily use and a library for integration.

Who it's for

It is intended for ServiceNow users who frequently update work notes and comments with status updates, investigation steps, and code snippets.

Why it matters

It addresses the limitation of plain text in ServiceNow notes by improving readability and formatting without relying on heavy rich text editors.