Kara by Keona Health – AI call agent for 24/7 patient scheduling and triage

Summary: Kara is an AI-powered call agent designed for healthcare that manages patient scheduling, triage, and inquiries around the clock with 99% appointment accuracy. It completes interactions end-to-end and routes complex cases to staff with full context, integrating with major EHR/PM systems to reduce hold times and missed calls.

What it does

Kara handles patient calls 24/7, schedules appointments, performs clinical triage, and routes complex needs to healthcare staff. It integrates deeply with EHR/PM platforms like Epic and athenahealth to streamline workflows.

Who it's for

Healthcare practices overwhelmed by patient calls and long hold times seeking to improve call management and patient access.

Why it matters

Kara reduces missed calls and staff overload by automating patient interactions with high accuracy and full system integration.