Kaily – AI agent automating customer conversations across channels

Summary: Kaily is a conversational AI agent that automates customer support, sales, onboarding, bookings, and task follow-ups across multiple platforms and languages. It integrates with data sources and systems to handle interactions and actions, reducing manual workload for teams.

What it does

Kaily manages customer conversations via web, mobile, WhatsApp, Slack, email, voice, and video, using premade templates and training on user data. It fetches information, updates CRMs, automates tasks, and escalates to humans when necessary.

Who it's for

It is designed for small to mid-size teams, support and sales teams, CX and operations teams, and solopreneurs seeking faster customer interactions and automation.

Why it matters

Kaily addresses the challenge of repetitive customer interactions by automating responses and actions, freeing teams from busywork and improving efficiency.