Incident/Ops – Incident management integrated directly within Slack

Summary: Incident/Ops enables engineering teams to manage incidents, on-call rotations, and generate postmortems entirely within Slack. It timestamps and organizes incident data, reducing context switching and streamlining incident response workflows.

What it does

It provides Slack commands to start incidents, log status updates, and create AI-generated postmortems. The tool captures timelines automatically, manages on-call schedules, and supports Slack-native paging with auto-escalation, plus integrations with Jira and PagerDuty.

Who it's for

Designed for engineering teams that require fast, centralized incident management without leaving their communication platform.

Why it matters

It eliminates the need to switch between tools during incidents, preserving context and simplifying post-incident analysis by automating timeline capture and report generation.