Hear – Next-gen contact center intelligence

Summary: Hear uses AI to analyze all customer interactions across calls, chats, and emails, providing insights that enhance efficiency, revenue, and customer satisfaction.

What it does

It processes 100% of customer interactions to deliver performance, quality assurance, and intelligence insights for contact centers.

Who it's for

Contact centers seeking comprehensive analysis of customer communications.

Why it matters

It enables faster decision-making and clearer visibility into customer interactions to improve business outcomes.