Glass – Continuous Improvement for AI Agents through Automated Feedback

Summary: Glass detects AI agent misbehaviors in production and converts them into automated evaluations, creating an ongoing feedback loop that refines agent performance. It supports multiple platforms beyond Slack to capture anomalies and improve AI behavior continuously.

What it does

Glass monitors AI agents for anomalies during real user interactions and automatically generates evaluations to address these issues. It integrates signals from various platforms to enhance continuous agent assessment.

Who it's for

Developers and teams managing AI agents who need to identify and fix unexpected production issues efficiently.

Why it matters

It solves the challenge of unforeseen AI failures in production by automating detection and evaluation, reducing manual monitoring efforts.