Genie B2b Chatbot – Conversational AI with live-agent handoff and enterprise security

Summary: Genie is a HIPAA-friendly, PCI-compliant AI chatbot that supports small businesses with automated conversations, live-agent handoff, appointments, callbacks, and analytics, ensuring tenant isolation and enterprise-grade security.

What it does

It automates customer interactions with AI while enabling seamless live-agent handoff and supports internal chat with audio and video calling.

Who it's for

Small businesses needing secure, compliant conversational AI for customer and internal communication.

Why it matters

It addresses secure, compliant automation and communication challenges in business-to-customer and internal workflows.