Gawbni - Safe & Traceable AI Support – Real-time human-AI collaboration for customer support

Summary: Gawbni is a customer support platform that combines human intelligence with AI to deliver traceable, hallucination-free responses. It structures content into a high-integrity knowledge base, enabling agents to verify AI drafts or automate Tier-1 queries once tested. This approach ensures reliable AI assistance backed by human oversight.

What it does

Gawbni organizes data using a Truth Layer before AI processes it, producing verifiable answers. It offers a unified inbox where humans and AI collaborate, with a Copilot Mode to review AI drafts before enabling full automation.

Who it's for

It targets customer support teams seeking a trustworthy AI agent that integrates seamlessly with human workflows.

Why it matters

Gawbni addresses AI hallucinations and maintenance challenges by providing traceable, accurate AI responses that maintain human control.