Forum Innovate – Free Plan Shopify Forum – Community forum integrated directly into your Shopify store

Summary: Forum Innovate adds a community forum inside Shopify stores without external platforms, enabling organized discussions, moderation, and customer engagement. It supports guests and logged-in users, offers merchant controls, and includes admin analytics, all configurable per shop.

What it does

It embeds a forum within Shopify stores to manage product-related Q&A, polls, and threads, allowing merchants to moderate content and analyze activity through built-in tools.

Who it's for

Shopify merchants seeking to centralize customer support and community interaction directly on their storefront.

Why it matters

It replaces fragmented support channels like DMs and tickets with a structured, in-store community to streamline customer communication and engagement.