Formachat – AI customer support bot trained on your business data

Summary: Formachat is an AI customer support assistant that uses Retrieval-Augmented Generation (RAG) technology to provide accurate answers based on your real business data, products, and FAQs. It delivers instant responses 24/7, tracks conversations in a dashboard, and sends real-time notifications for important inquiries.

What it does

Formachat uses RAG to generate contextual answers from your business information, capturing all interactions in a dashboard with analytics and alerting you to priority questions.

Who it's for

It is designed for businesses seeking professional customer support without hiring a full team.

Why it matters

Formachat addresses slow or unavailable support by providing accurate, data-driven responses that improve customer experience.