Fixein Hermes Chatbot – Information-Driven Domain-Bound Chatbot Pipeline

Summary: Fixein Hermes is an AI-powered chatbot that distributes large language models (LLMs) throughout its pipeline to handle institution-specific queries with multiple validation steps, reducing factual errors. It integrates LLMs beyond classification and prioritization to provide more accurate, domain-bound responses while directing unresolved queries to relevant personnel.

What it does

It processes questions using distributed LLMs across the pipeline, enabling flexible, natural interactions and multiple answer validations to ensure accuracy. If a response is inadequate, it routes the user to the appropriate department or person.

Who it's for

Organizations requiring precise, domain-specific chatbot interactions where material accuracy is critical.

Why it matters

It reduces factual errors in chatbot responses by validating answers multiple times and escalating unresolved queries appropriately.