Erex AI – AI powered customer support embedded in your product

Summary: Erex AI is an autonomous customer support agent embedded via a single line of code. It handles customer queries based on your guidelines or uploaded documents, provides analytics, and sends alerts for critical issues.

What it does

Erex AI processes customer support traffic using uploaded documents or user instructions, manages queries from the product frontend, generates reports, and sends Telegram notifications for critical or unknown situations.

Who it's for

It is designed for product teams seeking an integrated, automated customer support solution embedded directly in their product.

Why it matters

Erex AI ensures no customer question is missed by autonomously managing support traffic and providing real-time alerts and analytics.