Doozadesk – AI-native customer support platform

Summary: Doozadesk is an AI-first customer support platform that automates support by ingesting documents, connecting channels, and using autonomous agents to handle queries with full context and minimal human intervention.

What it does

Doozadesk processes documents and integrates communication channels to enable AI agents to answer, summarize, tag, and escalate support requests without manual triage.

Who it's for

It is designed for customer support teams seeking automation beyond traditional ticketing systems like Zendesk or Intercom.

Why it matters

It reduces manual workload by maintaining conversation context and involving humans only when judgment is necessary.