Creators Helpdesk – Lightweight helpdesk tailored for Shopify merchants

Summary: Creators Helpdesk manages customer requests with ticket statuses, priorities, and order linking. It supports team collaboration with agent assignments and internal notes, and syncs email replies automatically without portal logins.

What it does

It organizes tickets by status, priority, and category, links them to orders, enables team collaboration with permissions and notes, and syncs email replies automatically.

Who it's for

Shopify merchants needing streamlined customer support and team coordination.

Why it matters

It centralizes customer communication and order context, reducing reliance on external tools and simplifying support workflows.