Chatty AI Chatbot & Live Chat – AI-powered Shopify chat platform for eCommerce

Summary: Chatty is a Shopify-native AI chat platform serving over 20,000 stores by automating customer interactions and order tracking. It handles millions of questions, reduces repetitive inquiries, and supports merchants with fast, always-on conversations that improve sales and save time.

What it does

Chatty provides AI-driven live chat, a smart FAQ hub, and order tracking within a single app, enabling merchants to quickly answer customer questions without coding or complex setup.

Who it's for

It is designed for small-to-medium Shopify stores seeking efficient customer support and sales assistance.

Why it matters

Chatty addresses the issue of lost sales due to slow or unavailable customer responses by delivering fast, automated support tailored to Shopify merchants’ needs.