Chatsy – AI agents with integrated support toolkit

Summary: Chatsy deploys AI agents that call APIs and handle customer support tasks within a unified platform. It combines tool calling, a built-in knowledge base, ticketing, and mailbox features to streamline support workflows and escalate issues to human teams when needed.

What it does

Chatsy connects AI agents to APIs using OAuth2, enabling agents to select tools based on user intent. It includes a knowledge base CMS, team inbox, ticketing system, and real-time data syncing from websites and documents.

Who it's for

Teams managing customer support who require an integrated solution combining AI automation with human escalation and knowledge management.

Why it matters

It eliminates the need to combine multiple tools by providing a complete, integrated support platform that handles AI-driven actions and seamless handoff to support teams.