Casso – AI-powered client request management for agencies

Summary: Casso automates client request management by converting forwarded emails into AI-generated tickets with time estimates and workload-based assignments. It preserves email threads and attachments within tickets, streamlining task creation without extra steps or training.

What it does

Users forward email conversations to Casso, which creates tickets, estimates time, reviews team workloads, and suggests assignments while keeping original emails and attachments as ticket comments.

Who it's for

Agencies seeking to automate client request handling and reduce manual task entry from email communications.

Why it matters

Casso reduces time wasted managing inboxes and task assignments, improving workflow efficiency and saving operational costs.