Business Analysis and UCD for Beginners – Practical case study experience

Summary: This course provides hands-on experience in Business Analysis and User Centered Design by solving a real-world case study of an online shopping business facing declining sales and call center issues. It helps learners apply theoretical knowledge to practical scenarios, preparing them for jobs and interviews.

What it does

It guides users through solving a business case study to demonstrate how Business Analysis and User Centered Design skills are applied in real work situations.

Who it's for

Beginners and aspiring business analysts seeking practical experience without prior knowledge.

Why it matters

It bridges the gap between theory and practice, enabling learners to gain real-world skills essential for employment and interviews.