BU Technologies – Managed Services for CCaaS and Cloud CX Platforms

Summary: BU Technologies provides unlimited managed services for CCaaS, CRM, and cloud CX platforms, including monitoring, support, and integration, all under a single monthly fee without headcount billing or lock-in.

What it does

It delivers unlimited hours, agents, incidents, and change requests with SLA coverage, day-2 operations, platform support, and integration assistance for modern CX environments.

Who it's for

Enterprises using CCaaS, CRM, and cloud customer experience platforms seeking scalable managed services.

Why it matters

It enables teams to focus on customers by offloading infrastructure management and operational support.