Bay6 – Conversational AI for Insurance Inquiries and Transactions

Summary: Bay6 streamlines insurance inquiries and transactions by enabling policyholder self-service and providing instant AI assistance to agents, brokers, and internal teams. It supports claims, payments, policy updates, quoting, lead capture, and helpdesk functions to reduce repetitive tasks and improve operational focus.

What it does

Bay6 automates routine insurance interactions, allowing users to manage claims, payments, and policy details while offering AI-driven support for agents and brokers on eligibility, commissions, and underwriting.

Who it's for

It is designed for insurers, managing general agents (MGAs), agents, brokers, and internal insurance teams handling customer and prospect inquiries.

Why it matters

Bay6 reduces time spent on repetitive inquiries, enabling teams to concentrate on cases requiring human judgment and improving overall efficiency.