BackFeed
Voice AI, Turns customer feedbacks into key testimonials
#SaaS
#Artificial Intelligence
#Human Resources
BackFeed – Converts customer voice feedback into authentic testimonials
Summary: BackFeed captures genuine customer praise through voice during calls, transcribes it instantly, and transforms it into credible testimonials. It eliminates the need for awkward written review requests by preserving emotion and authenticity with AI transcription.
What it does
BackFeed records anonymous voice feedback, transcribes it in real time, and converts raw customer appreciation into usable marketing content.
Who it's for
It targets SaaS founders, agencies, and coaches seeking authentic, consent-based customer testimonials without follow-up hassles.
Why it matters
It solves the problem of awkward testimonial requests by capturing spontaneous, emotional customer praise efficiently and with permission.