AskReview – Smart routing of customer feedback for targeted reviews

Summary: AskReview helps small businesses collect customer feedback by directing satisfied customers to Google reviews and unhappy ones to private forms. It provides a review link and QR code, supports embedding reviews on websites, automates review requests via email or SMS, and sends webhooks for new feedback.

What it does

AskReview routes customers based on their experience using a review link or QR code, sending positive feedback to Google and negative feedback to a private form. It also enables embedding reviews, automated requests, and webhook notifications.

Who it's for

Small businesses seeking to manage customer reviews without monthly fees and improve feedback collection.

Why it matters

It prevents unhappy customers from posting public reviews while maximizing positive Google reviews and streamlining feedback management.