AskNeo – Unified Voice and SMS Shared Inbox for Teams

Summary: AskNeo centralizes texts, calls, and contacts in a single dashboard with a unified thread per customer, enabling teams to track and manage all interactions asynchronously. It integrates an end-to-end voice system with call transfers, forwarding, and simulring alongside advanced SMS features.

What it does

AskNeo combines a text messaging suite with a complete phone system, offering call handling features and a Gmail-inspired single-thread view to consolidate customer interactions. It supports contact list uploads, delivery receipts, SMS keywords, bot scripts, and Zapier integrations.

Who it's for

It is designed for sales, marketing, customer support, and other teams needing seamless communication continuity and collaboration across voice and SMS channels.

Why it matters

AskNeo solves fragmented communication by unifying voice and SMS interactions in one platform, ensuring consistent customer engagement and team collaboration.