Analytics 365 Conversation Analytics – Deep conversation intelligence built for Microsoft Teams

Summary: Analytics 365 provides AI-driven transcription, sentiment and keyword analysis, topic detection, and real-time insights for Microsoft Teams conversations to enhance engagement and performance.

What it does

It uses AI to transcribe conversations, analyze sentiment and keywords, detect topics, and deliver real-time insights within Microsoft Teams.

Who it's for

Designed for customer-facing teams seeking to improve engagement and optimize performance.

Why it matters

It enables data-driven decisions and supports compliance by extracting actionable intelligence from conversations.