AI Voice Agent - NDR Management – Automates follow-ups for failed deliveries

Summary: The eShipz NDR AI Voice Agent automates calls to customers after failed deliveries, capturing their delivery preferences and syncing responses with courier systems in real time to reduce return-to-origin rates.

What it does

It calls customers to confirm delivery intent such as re-attempt, address change, or cancellation, then updates courier workflows instantly.

Who it's for

Logistics providers and couriers managing failed delivery follow-ups.

Why it matters

It reduces manual effort and return-to-origin rates by accelerating resolution of delivery issues.