AI Feedback by Amplitude
Understand what users want with AI (formerly Kraftful)
#Analytics
#Customer Communication
#Artificial Intelligence
SUMMARY
AI Feedback by Amplitude consolidates customer feedback from platforms like X, Reddit, Discord, and support tools, transforming it into actionable insights using AI. It analyzes feedback to highlight top requests, complaints, and favored features, linking user voice to behavior through Amplitude's analytics, including session replays and funnels. This integration helps product teams prioritize issues, spot trends, and develop features users want, converting insights into product requirement documents and user stories.